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Carrier Logistics' new feature uses AI to identify at-risk accounts

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Technology news and briefs for the week of May 7, 2023: 

Carrier Logistics Inc. (CLI), a provider of freight management software for less-than-truckload (LTL) fleets, has added a new feature that provides automated A/R risk scores to its FACTS solution.

The enhancement uses artificial intelligence (AI) to identify at-risk accounts to conserve valuable company resources and reduce bad debt.

The new feature looks at accounts receivable records much the same way that an experienced A/R manager would, focusing on such factors as account age, payment history, open balance trends and activity for each customer. The system does this automatically, and it can focus on all accounts all the time. That means even small balance accounts with a potentially elevated collections risk that might otherwise have slipped through the cracks are brought to management’s attention before they turn into a collections problem.

Users can sort by risk score to view accounts with a higher risk or by the change in risk to see which accounts require more attention. The data can be presented in various options including in Excel format and in line and bar charts to illustrate scores over time.

BrillDog, a supply chain technology built for small- to medium-sized businesses (SMBs), has released its BrillDog Transportation Management System (TMS) for free.

The TMS is part of the SaaS-based supply chain suite that BrillDog is delivering to improve the supply chain operations of SMBs. The initial free version, called FreeDog, is now available for implementation. The cloud-based platform automates and optimizes inbound and outbound freight across initially LTL modes nationwide with additional modes and features coming soon.